📜 Terms and Conditions

1. Introduction

Welcome to Klyvantra. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree, you must not use this website.

2. Eligibility

You must be at least 18 years old to place an order. By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue or change product specifications without prior notice.

4. Pricing and Payment

All prices are displayed in GBP (£) and include VAT (where applicable). We accept payments via secure third-party providers (e.g., PayPal, debit/credit cards). We reserve the right to correct pricing errors.

5. Orders and Contract

When you place an order, you will receive an email confirmation. This does not mean your order has been accepted. A contract is formed only when we dispatch your order.

6. Delivery

We deliver within the United Kingdom. Delivery times are estimates and not guaranteed. Risk of loss passes to you once goods are delivered.

7. Returns and Refunds

• You have the right to cancel your order within 14 days of receiving the goods, in line with the UK Consumer Contracts Regulations 2013.
• Items must be unused and in their original packaging.
• Refunds will be issued within 14 working days after we receive the returned item.
• Certain items (e.g., hygiene-sensitive products once unsealed) may be exempt from returns.

8. Warranties

All products come with the manufacturer’s warranty (if applicable). We are not liable for damages resulting from misuse, neglect, or unauthorised repair.

9. Liability

We are not responsible for indirect losses (loss of profit, data, business opportunities) arising from use of our products or services. Our total liability shall not exceed the price paid for the product.

10. Intellectual Property

All content on this website (logos, text, images, product descriptions) is the property of Klyvantra and may not be used without permission.

11. Privacy

Our use of personal data is governed by our Privacy Policy.

12. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be effective once posted on our website.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.