1. Information We Collect

We may collect the following information when you use our website or services:

• Personal details (name, email address, phone number, billing/shipping address)
• Payment details (processed securely via third-party payment providers)
• Account login details (if you create an account with us)
• Device and browsing information (IP address, browser type, cookies)

2. How We Use Your Information

• Processing and delivering orders
• Providing customer support
• Improving our website and services
• Sending updates, promotions, and offers (if you opt-in)
• Ensuring website security and fraud prevention
• Meeting legal and regulatory obligations

3. Legal Basis for Processing

• Performance of a contract (e.g., fulfilling orders)
• Legal compliance (e.g., tax records)
• Legitimate interests (e.g., improving services, fraud prevention)
• Consent (e.g., marketing communications)

4. How We Share Your Information

We may share your information with:

• Trusted service providers (e.g., couriers, payment processors)
• Legal authorities where required by law
• IT and security service providers for website protection

We will never sell your personal data to third parties.

5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (for marketing communications)

To exercise these rights, contact us at my_rights@klyvantra.com.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookies through your browser settings.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

9. International Transfers

If your data is transferred outside the UK, we ensure that adequate safeguards are in place to protect your information.